A condo concierge service provider has a difficult job. While most serve as a monitor for the comings and goings of the building, the lines of their role are easily blurred. As a result, some concierges see themselves as authority figures, yet others feel more like receptionists. This can put a strain on concierge and…

When condo boards strike the right notes in their communication it can really help build a happier, more engaged community. While many condo boards stick to traditional newsletters as a means of condo communication with residents and unit owners, others are adding social media with mixed results. Social media is an excellent tool to keep…