Data-based decisions use factual input to improve both condo efficiencies and the community. Here’s how your board can adopt data driven decisions. More Resident Input Collecting resident input can improve the way you engage the community. When you understand their point of view, decisions reflect the greater desires of the community as opposed to the…

Today’s diverse communities require hypersensitivity for proper etiquette. In fact, a lack of etiquette or poor etiquette in condo boards could mean the downfall of your board. Here we discuss the role of etiquette in condo governance and how proper communication helps avoid poor etiquette. Proper Board Etiquette Focuses on Governance & Diplomacy Many people…

The efforts to maintain effective communication between condo boards and owners can take up a lot of time. However, when looking at the potential costs and consequences of poor communication, it is easy to see the importance of effective communication. Here we break down the costs condominium corporations face due to poor condo board communication.…

A condo concierge service provider has a difficult job. While most serve as a monitor for the comings and goings of the building, the lines of their role are easily blurred. As a result, some concierges see themselves as authority figures, yet others feel more like receptionists. This can put a strain on concierge and…

When condo boards strike the right notes in their communication it can really help build a happier, more engaged community. While many condo boards stick to traditional newsletters as a means of condo communication with residents and unit owners, others are adding social media with mixed results. Social media is an excellent tool to keep…